Appliances. After sales service Although we pride ourselves on an excellent track record, very occasionally things do go wrong. If you have a problem with your appliance, you should follow the procedure below, which will ensure we rectify the situation as quickly as possible. If a fault develops once your appliance is fitted and it is under guarantee You may wish to contact the manufacturer direct. They will arrange for an engineer to visit your home – usually within 48 hours – to carry out the necessary repairs. If the appliance is not repairable, they will arrange delivery of a free replacement. Please note this service is only available within the guarantee period. Appliances must be fitted by an installer with the required registration for gas or electrical work, who complies with all current regulations. GoodHome 0044 333 207 9710+ 01 450 2655 Mon-Fri 8am to 8pm Sat-Sun 10am to 4pm [email protected] www.beko.co.uk Warranty – Customers can register their Beko 2 year built-in guarantee for complete peace of mind. Mon-Fri 8am to 8pm Sat 8am to 5pm Sun/Bank Hol 9am to 4pm www.bosch-home.co.uk Warranty – 2 years parts & labour Guarantee details The standard guarantee starts from the date of original purchase of the product for a period of 1 year. By simply registering the product within 90 days of purchase, the guarantee will be extended to 2 years free of charge. www.bosch-home.co.uk/customerservice/care-protection-andparts/ Guarantee details www.beko.co.uk/guarantee-terms 01 447 5261 01 447 5261 Cooking appliances only Cooking appliances only Mon-Fri 9am to 6pm Sat 9am to 1pm [email protected] Warranty – GoodHome is either 2 years parts and labour or 5 years parts and labour, see product for details Mon-Fri 9am to 6pm Sat 9am to 1pm [email protected] Warranty – Cooke & Lewis is either 2 years parts and labour or 5 years parts & 2 years labour, see product for details For all GoodHome non appliance products such as sinks and taps etc please call For all Cooke & Lewis non appliance products such as sinks and taps etc please call 00 44 333 0143 357+ 00 44 333 0143 357+ 01 852 9200 01 450 2655 0044 333 207 9918+ 01 852 9200 Mon-Fri 8am-6pm Sat 9-5pm Sun 10am-4pm Warranty - 1 year labour, 10 years parts Mon-Fri 8am to 8pm Sat-Sun 10am to 4pm [email protected] www.leisurecooker.co.uk (subject to registration) Mon-Fri 8am to 8pm Sat 8am to 5pm Sun/Bank Hol 9am to 4pm www.neff-home.com/uk Warranty – 2 years parts & labour Mon-Fri 8am-6pm Sat 9-5pm Sun 10am-4pm https://service.hoover.co.uk Warranty - 1 year labour, 10 years parts Guarantee details Guarantee details www.leisurecooker.co.uk/guaranteeterms www.candy-domestic.co.uk/en_GB/ warranty www.neff-home.com/uk/service/ care-protection-and-parts Warranty – 1 year parts & labour Guarantee details (subject to registration) Guarantee details https://service.hoover.co.uk/guarantee/ For damages or returns Please contact our Home Delivery Centre on 1800 946 327.. Damages should be reported as soon as reasonably possible. Please do not install the product if you know it is damaged. + Calls charged at International rates. 17