IKEA leaflet - NO LONGER VALID - page 65 *

thumbnail - IKEA offer  - Sales products - cabinet, Metod, shelves, sink, kitchen mixer, dishwasher, lamp. Page 65.
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the guarantee period for the appliance or the new parts. How to reach us if you need help Contact your local IKEA store. You can find the address and phone number online at IKEA.ie Save your sales receipt as proof of purchase. Proof of purchase is required for the guarantees to be valid. To find out more, pick up the guarantee booklets at your local store. General information Where can I find the most up to date prices and information? All prices within this brochure are correct at the time of printing, but may be subject to change. For full details on the most up to date prices and product information, visit us in store or online at IKEA.ie Which appliances are covered under this guarantee? The five year (5) guarantee is valid for all IKEA appliances, except for TILLREDA and LAGAN appliances, which have a 2-year guarantee. What is guaranteed? The extent of the guarantee given for each product is described alongside each product. Product guarantees METOD kitchen system Who will carry out the service? The IKEA service provider will provide the service through their own service operations or authorised service partner network. 25-year guarantee Duration of guarantee Each guarantee lasts for the number of years stated against each product, starting from the date of purchase. What products are covered under this guarantee? This guarantee applies to domestic kitchen use only. It covers all of the following parts of the METOD kitchen system: • Cabinet frames • Fronts • Wall rail • UTRUSTA hinges • MAXIMERA fully- extending drawers · UTRUSTA tempered glass and melamine shelves. Plinths • Legs • Cover panels • Deco strips/mouldings • Work tops · Wall panels • Sinks except FYNDIG • EXCEPTIONELL fully extending push-to-open drawers. What is not covered under this guarantee? Normal wear and tear • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions · Consumable parts including batteries and lamps Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible colour differences • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers • Damage to the follow- ing parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damage can be proved to be due to production faults • Cases where no fault could be found during a technician's visit • Repairs not carried out by our appointed service providers and/or an authorised service contractual partner or where non- original parts have been used · Repairs caused by installation which is faulty or not according to specification • The use of the appliance in a non-domestic environment, i.e. professional use • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, in the case of IKEA delivery of the product to the customer's delivery address, then eventual damage to the product that occurs during this delivery will be covered by IKEA (but not under this quarantee). For claims under this last particular condition, the customer should contact IKEA Customer Service at What will IKEA do to correct the problem? IKEA will examine the product and decide if it's covered under this guarantee. IKEA will then, at its choice, either repair the defective product or replace it with the same or a comparable product. In these cases, IKEA will be responsible for the cost of repairs, spare parts, labour and travel for repair staff that IKEA incurs, provided that the product is accessible for repair without IKEA incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorised by IKEA. Any defective parts removed in the course of repair work will become the property of IKEA. If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. IKEA will decide at its discretion, what will constitute an appropriate replacement. water damage but Products not covered under this guarantee • Knobs, handles · ERSÄTTARE sliding hinge for semi-integrated dishwasher • BEHJÄLPLIG sliding hinge fully integrated dishwasher • FÖRVARA drawers, UTRUSTA wire baskets. TORNVIKEN, TUTEMO and VADHOLMA have a 10-year guarantee. UTRUSTA electrical push opener, ERSÄTTARE sliding hinge for semi-integrated dishwasher and BEHJÄLPLIG sliding hinge for fully integrated dishwasher have a 5-year guarantee. Knobs, handles, KNOXHULT kitchen, SUNNERSTA kitchen and FYNDIG sink have a 2-year guarantee. Conditions for the guarantees The guarantees are valid from the date of purchase at IKEA or date of delivery if later. The original purchase receipt is required as proof of purchase. ENHET kitchen Exclusions 10-year guarantee The guarantees do not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. The guarantees do not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. The guarantees do not apply if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated). Incidental or consequential damages are not covered. What is covered under this guarantee? This guarantee applies to domestic kitchen use only and covers defects in materials and workmanship. Appliances 5-year guarantee What is covered under this guarantee? This guarantee covers faults of the appliance which have been caused by faulty construction or materials faults, from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline "What is not covered under this guarantee?" Within the guarantee period, the cost to remedy the fault, e.g. repairs, parts, labour and travel, will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/ EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA. IKEA.ie. Cost for carrying out the initial installation of the IKEA appliance. These restric- tions do not apply to fault-free work carried out Care instructions To be able to rely on this guarantee you need to follow the specific care instructions for every product. You can find all care instructions at the by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country. IKEA stores and on the website at IKEA.ie Kitchen mixer taps General legal rights This guarantee gives you specific legal rights. It does not in any way affect the rights given to you by law. Items excluded from the IKEA free extended guarantees will still be covered by the rights given to you by law. You can obtain information about your legal rights from your local Trading Standards Office or Citizens Advice Bureau. 10-year guarantee What is covered under this guarantee? The 10-year guarantee is valid for all kitchen mixer taps at IKEA. This guarantee covers defects in materials and workmanship. This guarantee applies to domestic use only. How long is the guarantee valid? This guarantee is valid for five (5) years from the original date of purchase of the IKEA appliance from IKEA. TILLREDA and LAGAN appliances have a two (2) year guarantee valid from the original date of purchase. during the guarantee period, this will not extend What is not covered under this guarantee? This guarantee does not apply if the products have been used in a corrosive environment. service work is carried out Guarantees 65

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