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"The people who work for
Maxi Zoo shouldn't be a
bunch of yes-men, they
should be people with
* What do you need to succeed as an
their own ideas"
First of all you need a vision that is relevant
for people and customers. Then you need
perseverance, courage, commitment and the
* What motivates you most of all?
ability to inspire and motivate people. At
Succeeding together with our many employees,
Maxi Zoo that is our employees and also our
with whom we gain new customers on a daily basis.
franchise partners. It is important to develop
Our vision of "Happier Pets. Happier people."
your employees. The people who work for
makes our company all the better. I drive to work
Maxi Zoo shouldn't be a bunch of yes-men,
almost every day with a smile on my face. Or to our
they should be people with their own ideas.
stores to work with the teams there to
I can't do everything, so I get people on board
systematically improve our products and services
that can do what I can't. What I say is that
for our customers.
good employees don't have the right to have
a say - they are obliged to have a say.
* Could you imagine a life without work?
Today, 30 years after founding Fressnapf | Maxi Zo0
and at the age of 53, it would be nice to work a
little less and to spend more time with the family.
Maxi Zoo Friends - essential
I often planned to take that step but so far have not
reading for Torsten Toeller
succeeded – Maxi Zoo is my baby after all. (laughs)
* What do you do to relax?
Free time is a luxury. That's why my free time is
dedicated first and foremost to my family, whether
that be trips, holidays together or a nice walk with
the dogs. I would also like to see more of the world
and go on an amazing holiday somewhere on the
other side of the planet.
* Last question: do you read Maxi Zoo Friends?
Of course! If I want to know what our customers
want I have to keep myself up to date. And reading
our magazine is one task that really is a lot of fun. A